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Home
News
FAQ
My Page
Contact us

FAQ

How can we help you ?

You can also browse the topics below to find what you are looking for.

Frequently Asked Questions

general

Why JESI?
Who is behind JESI?
What does JESI do ? / How does it helps me ?
The member card
What is express delivery?
View all questions?

payment

Why was I billed?
How can I cancel?
When am I going to be billed?
How do I change my payment information?
View all questions?

partners

Do you have an affiliation system?
Companies
Travel agencies
Schools
View all questions?

account

What do I need to create an account?
Privacy policy
How can I close my account
View all questions?

arrest

What to do in case of arrest?
What can I expect from JESI?
Useful Japanese phrases
View all questions?

hospital

What to do in case of accident?
Useful Japanese phrases
View all questions?

Have any questions ?

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JESI is a service that will assist you in case of emergency, by sending guides, contacting your family or friends (depending on the information you provide), and more depending on the options you choose.

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			Disclaimer
		
			JESI only offers basic services and work on a best effort basis. In case we are not made aware of your situation, we will not be able to act upon it and provide the services offered here.